Dropbox — Dropbox consumer storage terms

Shared Dropbox general terms monitored for Canada readers, with the source identifying North America. Team, DocSend and Dropbox Sign products have separate agreements. Publisher-announced future terms are not treated as the currently captured agreement.

Status: current · Last checked: 2026-11-09T15:11:29Z

Read the original published terms

Fees

… Arbitration Fees and Incentives. The AAA rules will govern payment of all arbitration fees. For individual arbitration of non-frivolous claims less than $75,000 for which …

Renewal

… to a Paid Account and on each periodic renewal until cancellation. If you’re on an annual plan, we’ll send you a notice email reminding you …

Cancellation

… Once we suspend or terminate your access to the Services, you will not be able to access or export Your Stuff. Dropbox does not provide refunds …

Refunds

… may cancel your Paid Account at any time. Refunds are only issued if required by law. For example, users living in the European Union have the …

Coverage

… AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY …

Privacy

… you without parental consent (including use of your personal data), then you must be that older age. …

Disputes

… Arbitration Fees and Incentives. The AAA rules will govern payment of all arbitration fees. For individual arbitration of non-frivolous claims … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.