Southwest Airlines — Passenger contract of carriage

Southwest passenger contract of carriage linked at its stable current-document URL; ticket-specific fare rules may impose additional conditions.

Status: current · Last checked: 2026-10-29T17:48:12Z

Read the original published terms

Price

… Fare means the price paid for air transportation including all mandatory taxes and government fees. It does not include ancillary fees for …

Fees

… transportation including all mandatory taxes and government fees. It does not include ancillary fees for optional services. …

Renewal

… or after May 28, 2025, have an expiration date by which travel must be booked and flown. You may not transfer a Flight …

Cancellation

… as early as reasonably possible. b. Southwest Cancellations and Significantly Delayed or Changed Flights (1) In the event Southwest cancels a flight, or …

Refunds

… Such request for a refund must be made prior to the date on which travel was to commence. Any such refund will be …

Coverage

… respect to any loss covered by a travel insurance policy. …

Privacy

… or Customer wants to learn more about the Southwest Airlines Privacy Policy, it may be viewed at Southwest.com. This policy is merely a statement of administrative protocol; it is not a …

Disputes

… damages must be brought within two (2) years, and a complaint must be made … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.