TekSavvy — Internet service terms

Published consumer terms; plans, state or provincial conditions and individual agreements may differ.

Status: current · Last checked: 2026-11-09T15:41:38Z

Price

8.13 Changes to your Account (e.g., price plan, features or identifiers) may not take effect until after your next billing date.

Fees

… to your Account, including without limitation, installation fees, change fees, reinstatement fees, Equipment purchase and/or rental fees, Software licences, fees for the …

Renewal

… with Section 11.1. The rates charged following expiry of the Contract Period will be TekSavvy’s advertised rates for those plans, Services and/or …

Cancellation

… 11.3 In addition to our rights to terminate your Services pursuant to Section 11.2, we may restrict, block, suspend or terminate any or …

Refunds

… Services, in order to obtain a full refund of activation fees and monthly service fees, you must cancel your order at least 48 …

Coverage

… 20.1 A one year warranty for manufacturing defects applies to all new, purchased Equipment. Faulty new Equipment may be returned within one year …

Privacy

… 16.4 We protect your personal information consistent with the our Privacy Policy, available here in English and here in French. By subscribing to …

Disputes

… then escalate externally with the Commissioner for Complaints … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.