Uber — Consumer platform and service terms

Published Uber US consumer platform terms. Canada page also incorporates separately labelled Uber Eats delivery/shopping terms. Driver work agreements are separate.

Status: current · Last checked: 2026-10-29T17:48:33Z

Read the original published terms

Price

… from Uber and/or from Third-Party Providers (“Charges”). Prices displayed to you when purchasing goods through the Services may be inclusive of retail …

Fees

… by other means, non-SNAP Eligible Items, delivery fees, service fees, return fees, cancellation fees, government-mandated fees (such as bag fees), non-exempt taxes …

Renewal

… information changes (e.g., account number, routing number, expiration date) as a result of re-issuance, expiration or otherwise, we may automatically update your …

Cancellation

Termination.

Refunds

… Charges paid by you are final and non-refundable, unless otherwise determined by Uber and the Third-Party Provider assessing the Charge. If you have any requests for cancellations, refunds, …

Coverage

… passenger transportation rather than Transportation Network Company regulations. The insurance requirements applicable to a professionally or commercially licensed or otherwise permitted Third Party provider, including but not limited …

Privacy

… will be subject to the terms and conditions and privacy policy of that website, destination, or Out-of-App Experience provider, which are different from Uber’s. Uber will not warn …

Disputes

… have against Uber on an individual basis in binding arbitration as set forth in … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.